Frequently Asked Questions
Everything you need to know about Benks products and services.
What is the standard shipping time for Benks orders?
Orders are typically processed within 1-2 business days. Standard international shipping usually takes 7-15 business days depending on your location and local customs processing.
Do Benks screen protectors come with an installation kit?
Yes, most Benks screen protectors include a professional installation kit with cleaning wipes, dust removal stickers, and a microfiber cloth to ensure a bubble-free application.
What is your return policy for defective items?
We offer a 30-day money-back guarantee. If your product arrives damaged or defective, please contact our support team with your order number and photos of the issue for a replacement or refund.
Are Benks magnetic cases compatible with MagSafe accessories?
Absolutely. Our magnetic series cases are designed with built-in magnets that are fully compatible with MagSafe chargers, wallets, and car mounts for a seamless experience.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay to ensure a secure and convenient checkout process.
How can I track my package once it has shipped?
Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.